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Having had an engineer tell us that we needed to totally replace our 8 year old Valiant boiler and have our system chemically flushed, I wanted a second opinion. I contacted Vietec as I was recommended Chris by a friend of mine. After some quick diagnosis over the phone, it was decided that this could be a problem that could be solved with repairs. The following day and a few hours later the heating and water was back with a couple of parts replaced and is now better than before.